DELIVERIES & SHIPPING
What are your delivery options?
- Standard Australian delivery, 2-5 business days, $10 (Australia Post)
- Express Australian delivery, 1-2 business days, $15 (Australia Post)
- International delivery, 7-10 business days, $POA (Australia Post)
What is your order cut-off time?
Please allow up to 24 hours for us to process your order after it is placed. Generally, if you place an order before 11am, it will be sent that afternoon. During sale periods, processing time is closer to 24 hours.
If you urgently need an order, please call or email us ASAP and we’ll see what we can do!
Do you deliver to PO boxes?
Yes, we send with Australia Post so it’s no problem.
How can I track my order?
If you’re a customer with a login, you can track your order in the ‘My Account’ section of the Denim Iniquity website. Alternatively, you can track your order directly at the Australia Post website using the tracking code that was sent in your shipping confirmation email.
If you can’t find your tracking code, please call or email us.
Where is my order? It should have arrived by now.
Please use the links above to track your order.
If you’re not home when a driver attempts delivery, they will take it to your closest post office. If they’ve done so, there will be a note in your mailbox letting you know which post office location they’ve taken it to.
Bear in mind that extreme weather conditions such as flooding and bushfires can often affect the postal service and in turn, receiving your parcel in our quoted time frame.
Denim Iniquity will not take responsibility of loss or damaged items during transit. Please email us for any enquiries firstname.lastname@example.org.
I’m probably not going to be home when my parcel is delivered. What should I do?
If there is a safe place for the driver to leave the parcel without a signature, just leave a comment when you check out to give your authority to leave it somewhere safe (you can be specific) without signing for it.
You may also want to have it delivered to your work instead.
Otherwise, it will go to your nearest post office if you’re not around.
I’ve opted to pick up my order from Denim Iniquity. When can I come in to collect it and where is the store located?
You’ll receive a shipping confirmation when your item is ready to be picked up from the store. If you need it urgently, just call ahead and we’ll do our best to pack it up for you as fast as we can.
Denim Iniquity is located at 142 King William Road, Hyde Park, South Australia.
The delivery option I want isn’t showing up. Why is that?
Be sure to refer to the delivery option explanations above to ensure your shipping address is eligible for that delivery option.